At Lucavio, we aim to deliver your orders safely and on time across Pakistan. Please read our shipping policy to know how your orders are processed and delivered.

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1. Delivery Areas

• We deliver to all major cities and towns across Pakistan through trusted courier partners.

• Some remote areas may have longer delivery times or limited service.

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2. Delivery Time

• Orders are processed within 24–48 hours after confirmation.

• Standard delivery time is 3 to 7 working days, depending on your location.

• Delays may occur due to courier issues, public holidays, weather conditions, or other unforeseen circumstances.

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3. Shipping Charges

• Free shipping may apply on selected orders or promotions (if mentioned on our website).

• Otherwise, standard courier charges may apply based on your location and order size/weight.

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4. Order Tracking

• Once your order is dispatched, you will receive a tracking number via SMS, WhatsApp, or email to track your parcel.

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5. Order Confirmation

• All orders are confirmed via phone call, SMS, or WhatsApp before dispatch.

• Orders not confirmed within 48 hours may be cancelled automatically.

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6. Cash on Delivery (COD)

• COD is available across Pakistan for your convenience.

• For high-value orders, advance payment may be required.

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7. Delays & Responsibility

• While we ensure timely delivery, Lucavio is not liable for delays caused by courier services or events beyond our control.

• In case of significant delays, our support team will assist you.

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8. Contact Us

For shipping-related queries, please contact us:

📧 lucavioofficial@gmail.com
📞 0319 1714229